At the request of the Makai Resident Council chairperson in a recent letter to a concerned family member of a resident over the many ongoing unresolved issues was asked? Quoted in that letter from the Makai Chairperson Bobbie Jennings, said:
"If a resident has a problem, and they have notified Management, and a reasonable amount of time has passed, with their problem still unresolved, we welcome their report to us at the Council meeting. We will, when we meet with Management, bring the problem up again and ask Management to bring it to a conclusion."
This website is the reasonable report with the facts that was requested and the residents are hopeful that the new General Manager will promptly resolve these issues!